Pacific Australia Labour Mobility (PALM) Scheme

Enhancing aged care: the 2024 PALM Aged Care Expansion Program

Quality aged care is vital for ensuring that elderly people live fulfilling, healthy lives with dignity and respect. Aligned with our purpose to improve people’s lives, in conjunction with Pulse Staffing, one of the 26 businesses under the Acacium Group umbrella, have partnered to support the delivery of the 2024 PALM Aged Care Expansion Program.

The Pacific Australia Labour Mobility (PALM) scheme is a key initiative by the Australian government aimed at addressing Australian labour shortages while also supporting economic development in the Pacific Island region and Timor-Leste.

The scheme enables workers from Pacific Island countries and Timor-Leste to take up jobs in Australia. This initiative helps Australian businesses to meet their labour needs and provides economic benefits to the workers and their home countries through remittances and skills development.

Objectives

  • Economic development: By providing employment opportunities, the PALM scheme
    supports the economic development of Pacific Island countries and Timor-Leste.
  • Labor shortage solutions: The scheme addresses labour shortages
    in aged care across Australia.
  • Skills and experience: Workers gain valuable skills and experience which they can
    utilize upon their return to their home countries.

Supporting aged care providers

Employers who utilize the PALM scheme experience significant cost savings that increase
with the number of employees and the duration of their employment. A dedicated PALM
workforce is more cost-effective than hiring onshore agency workers or maintaining a
permanent workforce, eliminating expenses typically associated with contract nurses,
such as travel, accommodation, and allowances.

This financial support alleviates the strain of filling last-minute shifts with agency workers,
ensuring a more stable and reliable staffing solution. Above all, the scheme enhances
the quality of care for the elderly by providing a consistent and reliable service,
allowing employers to maintain higher standards of care and better support for their elderly residents.

How the PALM scheme works

Having been carefully selected and recruited by Pulse Staffing, candidates participate in an 18-week full-time study program at Alphacrucis University College, followed by four weeks of on-the-job training in Australia to complete a Certificate III in Individual Support (Ageing).

The entire training and recruitment process, including visa costs, international and domestic travel, are fully funded. Employees also receive access to pastoral care, a pre-departure briefing, and comprehensive support throughout their training and employment journey.

Key features

  • Support for workers: The scheme ensures that workers are provided with fair wages, proper working conditions, and adequate support while in Australia.
  • Employer requirements: As approved employers, Pulse and Sanctuary are obligated to ensure a safe and fair working environment for all workers.
  • Community impact: The remittances sent back home by the workers play a significant role in supporting their families and communities.

Find out how the PALM scheme can benefit your organisation

Our journey so far

2024 was an exciting year for Pulse Staffing Australia and Sanctuary as we recruited and trained a cohort of 40 amazing individuals, ready to embark on their 4 year transition to Australia in 2025. The team have undertaken a Certificate III in Individual Support (Ageing) through our Registered Training Partner Alphacrucis University College, and are ready to put their skills and knowledge to use delivering quality aged care services in aged care homes in rural and remote areas of Australia.

We've witnessed our wonderful participants complete their 18 week training course and undergo practical assessments in Hart Nursing Home and Fathers Law Home in Suva, Fiji. They graduated in a ceremony in November 2024, and it's been such an honour to be a part of this life changing journey.

In March 2025, our Class of 2024 arrived in Australia and have begun their aged care work in Regis Aged Care in Mildura, VIC and Port Macquarie, NSW. We are so proud of our team and cannot wait to see them progress in their careers and flourish both inside and outside of the workplace.

You can view photos from the recruitment process, training and education classes, graduation and journey to Australia below.

“This is a segment of an aged care expansion initiative, which was initiated following the positive outcomes of a pilot program. The Australian government has committed to increasing the number of funded aged care training positions for PALM participants. The Aged Care Expansion (ACE) program aims to aid both large and small aged care providers in securing qualified, long-term care workers from the Pacific and Timor-Leste regions. Candidate selection involves a rigorous recruitment process in collaboration with DEWR. As an approved employer, we closely collaborate with DEWR and the Labour Sending Unit in-country to complete recruitment applications, facilitate worker mobilization, and support their settlement and employment in Australia. As employers, we prioritize the well-being of these workers and ensure their successful integration into and contribution to the Australian aged care sector.”

Nitesh Nepal, PALM Operations Manager

Interested in joining the PALM Scheme?

Our team have recruited 2024's cohort, and will be initiating the recruitment process again in the second half of 2025.
More information on our cohort for 2025 are to come, so stay tuned!

Aged care blog
Aged care manager salary guide

First published: June 2025 Are you wanting to step into an aged care management role? These jobs offer a fulfilling career where you can make a meaningful impact while earning a competitive salary. In this blog, we’ll look at the aged care manager salary you’ll receive, taking into consideration factors that can influence your pay…

Creating a heartwarming holiday season in aged care

First published: December 2023 The festive season in Residential Aged Care is a time to bring the residents and their families together to celebrate the Christmas period. It may be a new experience for those observing this occasion away from the comfort of their family home, so making sure that everyone feels included in the…

How to become a registered nurse in Australia from overseas

Revised: May 2025 Nursing in Australia is a rewarding career path to choose. There is a wealth of opportunities available in the dynamic and diverse healthcare settings. Within this comprehensive guide, we’ve outlined how to become a registered nurse in Australia from overseas. We’ll walk you through the steps to take and provide you with…

Day in the life of an aged care registered nurse

Aged care nursing is a dynamic, fast paced industry that puts patient care and advocacy as it’s primary focus. Aged care workers play a pivotal role in ensuring each patients needs are met, their voices are heard, and their desires are fulfilled. What does a typical day looks like as an aged care registered nurse?…

Celebrating International Nurses Day

First published: May 2024 International Nurses Day, celebrated around the world on the 12th May each year, recognises the importance of healthcare professionals, in particular recognising the role that nurses play in our society. This day, the anniversary of Florence Nightingale’s birth, calls to our attention the unwavering commitment that nurses show everyday across every…

Migration stories: From the Philippines to Australia

First published: February 2024 What moving overseas to Australia as a registered nurse looks like Australia is a very multicultural country and its nurses are from a range of different backgrounds. It is estimated that 40% of Australia’s registered nurses and aged carers were born overseas, with this number forecasted to grow in the coming…

How our remote area nurses help aged care providers thrive in hard-to-staff regions

Regional and remote aged care homes are facing significant staffing shortages. The Nursing Supply and Demand 2023-2035 report predicts that this will increasingly impact service delivery across these areas over the next 12 years as unmet demand continues to rise.  The sustainability of the aged care workforce depends on providers implementing long-term strategies that attract…

The 5 most common workforce compliance gaps in aged care

Published: December 2025 In the aged care sector, workforce compliance is more than a box-ticking exercise; it’s directly tied to resident safety, quality of care and your organisation’s ability to meet regulatory standards. As the sector continues to face workforce shortages, increased demand and ongoing legislative change, maintaining a compliant workforce has become both more critical and more challenging.  Below are the five most common workforce…

Can I work in aged care without a certificate?

First published: June 2024 Aged Care is a fruitful industry, and as leaders in the recruitment of aged care professionals in Australia, we often are posed with the question of if you can work in aged care without a relevant certificate. Working in aged care can look different to each person. As it is a…

Journeying through care: insights from a travel nurse exploring Western Australia

First published: February 2025 In the ever-evolving world of healthcare, travel nursing offers a unique opportunity for nursing professionals to expand their horizons while making a significant impact on patient and resident care across different regions of the country. Our contract team oversees short and long-term assignments in regional, rural and remote areas of Australia,…